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Social Media Tip

Instead of offering dozens of tips for using social media..how about one?

1) Engage Your Customers – Let them talk

I am sure you have heard this over and over again but use Social Media to allow your customers to talk and find out what is on their mind.  You can shape the conversations but don’t approach it like your standard marketing plan.  It’s a discovery.  Get people talking, let them know you are listening..really listening and they’ll keep talking.